We will come to your
location for a set fee so that you will know how much
you will spend when we provide our services to you the
customer. The most common problem residential
customers have are: Slow moving computers,
malware, viruses, printer installation, and needing to
upgrade an operating system to Windows 10. All of those problems
can be resolved for ($20 trip fee plus $70 each
computer) $90 total. We never charge by the hour
for residential customers because we know that an hourly
fee can add up very fast. Since our start in 2001,
we have NEVER charged by the hour and that is one of our
reasons for being so successful for almost 20 years.
The other reason is customer service as we value our
customer's satisfaction from our technicians.
No matter how long
is takes to repair your problem, this is our flat fee!
What's the catch? There is no catch! If we
can't resolve your problem or should you feel that you
don't want your equipment repaired, the only fee that we
collect is our minimum diagnostic price of $40 before we
leave each call. We want you the customer
completely satisfied and confident that your hard earned
money is well spent.
In some cases, you
will loose your internet connection or you will have
internet problems at the fault of your internet
provider. Should you have an issue with AT&T,
Comcast, Spectrum, or whatever internet provider that
you may be using, we can assist and save you the
frustration of dealing with technical issues because we
talk the same technical language that your internet
provider does. We realize that sometimes they try
to transform you into a technician by having you try
technical things that you are not familiar with.
Let's face it, you are not a technician but a user who
just want your internet to work properly. People
get very angry when things like this happen and some
even cancel their internet service only to find a new
provider who will only add to their frustrations.
We can work with your provider while you relax stress
free and will resolve your issue because we are here to
satisfy you the customer.
So what are you
waiting for? Please call us to schedule an
appointment today so that our technician can serve you
cheaper than you purchasing a new computer and allow you
to be stress free as we resolve your issue.