Commercial Business Service


Remote Monitoring Maintenance
We provide the proper upkeep and maintenance of your mission-critical systems, functioning just like your internal IT department, without costly salaries. Even if your organization does have an internal IT department, we can work alongside them to perform the daily maintenance that they might not have time for. This helps them better innovate and provide new solutions for your business model.

Aerial Construction / Telecommunications
Aerial construction, telecommunications, and cable splicing, is an essential process that involves joining two or more fiber optic cables together to create a continuous and reliable connection. We offer this complex procedure and all of our techs have great skill and knowledge, as it involves working at heights and maneuvering delicate fiber optic and coax lines that transmit high-speed data communications. Our professional aerial construction technicians use specialized equipment such as fusion splicers, power meters, OTDRs, and other tools to accurately measure the optical loss or attenuation of the fibers being spliced. They also use a range of safety protocols to protect themselves from hazards associated with working at elevated heights.

On-Site-Services
Computer Pro Network’s on-site services team is fully staffed and available to assist customers with IT requests that cannot be handled remotely. With professional experience to resolve issues that require a technician to be on location, you can trust in fast response times to common issues without the need to add additional staff overhead costs.

Retail Services
We have a team of qualified technicians who specialize in installing and repairing POS systems, as well as performing maintenance if they break.  Our technicians are all experienced and certified in the latest POS technology, so you can trust that your system will be taken care of.  Just let us know what type of POS system you have and what type of maintenance you need, and our team of technicians will be happy to assist.

Help Desk Support
Much more than a traditional helpdesk, our services provide our customers with professional and immediate support without the costly salary overhead. Our remote support specialists can handle over 75% of IT issues remotely, focusing on rapid response time and first-call resolutions.

Managed Security
Your workstations and servers must have the most recent versions of their software and firmware to function properly. Since new viruses, trojan horses, and other malware vulnerabilities are created every day, we provide the necessary maintenance that your computer system needs to help prevent problems that could cripple your organization.

Security Cameras
We offer a range of corporate security camera installation and maintenance services to meet the individual needs of our customers. Our team of experienced technicians are well-versed in the latest technology and can provide a comprehensive installation process for any security camera system.

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Our company has partnerships with the following companies: Ingram Micro, Trend Micro, Citrix, Level 10, United Atlantic Systems, Network Technology Services, Concert Technologies, and Serve Right.

We perform tech support, Surveillance maintenance, and POS support for the following:

• McDonald’s Restaurants
• Five Below Stores
• Ross Stores
• Levi Stores
• Dick’s Sporting Goods
• Skechers Stores
• Panera Bread
• Boston market
• Subway Restaurants
• City of Arlington, Texas
 
Our technicians are background and drug tested which are available upon request.

Our company has $1,000,000 worker’s comp, $2,000,000 Business liability Insurance, and $1,000.000 automobile liability insurance policy which are all available upon request.

Below is a list of services offered by our company:

• Remote Desktop Services (including service ticketing)
• End-User Management (Microsoft 365 and exchange)
• Software Deployment & Updates
• Client helpdesk phone support
• Hardware Inventory (asset tag management)
• Security camera installation and maintenance (IP and Siamese cable)
• Cat5/cat6 cable runs
• RJ45 Wall Jack installation
• Network switch & Router installs (including rollovers)
• Network Rack cable management
• Wireless installation, including Access Points
• VOIP installation including POTS in a Box
• Network Switch installation and replacement
• Rack and Stack

We know our IT service is a perfect match for your needs!
If there is any more information that we can provide please let us know.