Fort Worth, Texas
support email address

Remote Support Services

Fast, secure, and convenient remote computer support when you need it most

Submit Support Ticket

🚀 Computer Repair Remote Support

Get your computer fixed instantly from anywhere! Follow our simple instructions below to connect with our expert technicians over the internet.

1

💻 Download Remote Program

Click the link below to download our secure remote support software. This will allow our technicians to safely access your computer over the internet.

🌟 Remote PC Services

Fast • Secure • Professional

⚡ Instant Remote Access
🔒 100% Secure Connection
👨‍💻 Expert Technicians Ready
2

⚙️ Choose Installation Type

When the installer opens, you have two options:

Temporary Access (RUN)

Select "Run" for one-time support session

Permanent Access (INSTALL)

Select "Install" for future remote support

DW Service Installation Screen

Click image to view installation options

3

🔐 Share Connection Details

Once the program is running, it will generate a unique username and password. Share these credentials with our technician so we can connect to your computer safely.

Secure Connection

Your connection is encrypted and secure. Our technicians can only access what you allow.

🎯 PC Remote Connection

DW Service Connection Credentials

Share username & password with technician

💳 Ready to Get Started?

Secure your remote support session now! Our expert technicians are standing by to help resolve your computer issues quickly and efficiently.

Payment Link for Remote Services

Secure payment processing • No hidden fees • Instant service activation

Remote Support Solutions

Professional remote assistance for all your computer and IT needs, available when you need it.

Remote Computer Repair

Fix computer issues remotely without the need for an on-site visit.

  • Virus & Malware Removal
  • Performance Optimization
  • Software Installation
  • System Updates

Technical Support

Expert technical assistance for software and hardware issues.

  • Troubleshooting
  • Error Resolution
  • Configuration Help
  • User Training

Software Installation

Remote installation and setup of software applications.

  • Program Installation
  • Software Updates
  • Configuration Setup
  • License Management

Network Support

Remote network configuration and troubleshooting services.

  • Network Setup
  • WiFi Configuration
  • Connectivity Issues
  • Security Settings

Training & Tutorials

Learn how to use your computer and software more effectively.

  • Software Training
  • Computer Basics
  • Security Best Practices
  • Productivity Tips

Security Services

Remote security scanning and protection setup.

  • Security Scans
  • Antivirus Setup
  • Firewall Configuration
  • Privacy Protection

How Remote Support Works

Safe, secure, and simple remote assistance process

1

Contact Us

Call us at (817) 658-0707 or submit a support ticket online to describe your issue.

2

Download Software

We'll send you a secure remote access link to download our remote support software.

3

Grant Access

You control the connection - grant us access to your computer when you're ready.

4

Problem Solved

Our technician will fix your issue while you watch, and you can end the session anytime.

Benefits of Remote Support

Why choose remote support for your computer and IT needs

Fast Response

Get help immediately without waiting for a technician to arrive on-site.

Cost Effective

Save money on travel time and charges with our efficient remote services.

Secure Connection

Bank-level encryption ensures your data stays private and secure during sessions.

You're in Control

You can see everything we do and end the session at any time.

Get Support Now

Multiple ways to get the help you need

Submit a Ticket

Create a support ticket online and we'll get back to you quickly.

Submit Ticket

Call Direct

Speak with a technician immediately for urgent issues.

Call (817) 658-0707

Free Help Center

Browse our knowledge base for answers to common questions.

Browse Help

Need Help Right Now?

Our remote support team is ready to help you solve your computer problems quickly and securely.